Holiday Inn Birmingham City By Ihg Exterior photoHoliday Inn Birmingham City By Ihg Exterior photoHoliday Inn Birmingham City By Ihg Exterior photo

Holiday Inn Birmingham City By Ihg

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Check rooms and rates
From$93 /night
Check-in
06Sept
Check-out
07Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Smallbrook Queensway, Birmingham, B5 4EW
-
Close to Birmingham Back to Backs Houses
Great
8.2
8.0
/10
2.8
/5

4-star city centre Holiday Inn, 2 minutes from New Street Station

Location & Connectivity

The hotel is located 0.5 km from Birmingham New Street Rail Station, placing guests within a 5-minute walk of the Bullring shopping centre with over 150 shops. Birmingham Airport is 11 km away. The property is set 900 metres from The ICC-Birmingham, with the Birmingham Museum and Art Gallery and Arena Birmingham also within easy walking distance.

Family & Children

Children under 12 eat free from the main menu, making family dining a practical choice. The hotel provides a kids' meal option on the restaurant menu. Guests staying with children benefit from the central location near Chinatown's diverse dining experiences.

Dining & Entertainment

The Lobby on Hill Street restaurant provides a wide variety of food and drinks suitable for all needs, with 24-hour room service available. The bar offers an engaging evening atmosphere with a happy hour. Guests also have access to a coffee house on site and a separate snack bar for quick bites.

Business & Practical Amenities

The hotel has a business centre and meeting/banquet facilities for corporate guests. Private parking is available with validation, and there is an electric vehicle charging station on site. Accessible parking and wheelchair-accessible facilities, including an emergency cord in the bathroom and raised toilets with grab rails, are provided.

Pet Policy & Special Diets

The hotel is pet-friendly, providing pet bowls for guests travelling with animals. Special diet menus can be arranged on request. Allergy-free rooms are also available for guests with specific requirements.

Highlights

Location: 0.5 km from New Street Rail Station, 5 min walk to Bullring

Family: Children under 12 eat free from the main menu

Dining: On-site Lobby on Hill Street restaurant & happy hour bar

Business: Business centre, meeting rooms, & electric vehicle charging

Accessibility: Wheelchair-accessible rooms with emergency call system

Pet-Friendly: Pet bowls provided on site

“A modern spot near Birmingham New Street Rail Station, this hotel impresses with its free Wi-Fi and proximity to shops and dining. The exceptional breakfast buffet is a highlight, and the location makes accessing cultural venues like the Royal Ballet effortless. While some rooms have presented issues, the staff are attentive and the hotel's sustainability efforts are a plus.”
Hotel logo
James DavidEditor-in-Chief at Dogfriendly-hotels

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
  • Standard Double Room Disability Access
    2 persons
    12 m²
    1 Double bed
    Shower
  • Standard King Room
    2 persons
    20 m²
    1 King-size bed
    Shower
  • Standard Double Room
    2 persons
    20 m²
    1 Double bed
    Shower
Show all rooms

Rates & availability calendar

See current prices and availability for your chosen dates!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Embrace the culinary delights at Holiday Inn Birmingham City By IHG, where dining is an exploration of local flavors and cozy ambiance. From sipping expertly crafted coffees to indulging in regional dishes, guests will find a warm setting that invites both relaxation and enjoyment.
  • The Lobby on Hill Street

    Casual dining with a focus on comfort food and local flavors
    Ambiance
    A cozy and inviting environment perfect for relaxing or working, with a modern design and vibrant atmosphere
    Key Offerings
    Enjoy a rich cup of Starbucks coffee while unplugging or unwinding; savor delicious bites from the main menu, including regional specialties
    Reservation
    no
    Open for breakfast and dinner

Location

Smallbrook Queensway, Birmingham, B5 4EW
Explore Birmingham
Explore Birmingham
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Birmingham Back to Backs
Birmingham Back to Backs
3 minutes' walk
A unique historical site showcasing preserved back-to-back houses, offering guided tours that highlight the city's industrial past.
Library of Birmingham
Library of Birmingham
12 minutes' walk
An architectural gem housing extensive collections, galleries, and a stunning garden terrace offering city views.
Thinktank Birmingham Science Museum
Thinktank Birmingham Science Museum
16 minutes' walk
An interactive science museum featuring engaging exhibits, from steam engines to robotics, great for families and learning.
Gas Hall Exhibition Gallery
Gas Hall Exhibition Gallery
10 minutes' walk
A cultural venue hosting changing art exhibitions and events, perfect for art enthusiasts and those seeking intellectual enrichment.
Ackers Adventure
6 minutes' drive
An adventure center offering skiing, snowboarding, and a climbing wall, ideal for thrill-seekers looking for excitement.
Birmingham Botanical Gardens
30 minutes' walk
Beautiful gardens with exotic plants, perfect for peaceful strolls and picnics, promoting relaxation in a tranquil setting.
Maharaja
1 minute' walk
A vibrant Indian restaurant serving authentic dishes, known for its flavorful curries and lively atmosphere. Reservations recommended.
Turtle Bay
4 minutes' walk
A Caribbean restaurant offering a casual vibe with tropical cocktails and jerk chicken, suitable for casual dining or large groups.
Snobs Bar & Grill
1 minute' walk
A popular nightlife spot known for its eclectic music and vibrant atmosphere, featuring weekly themed nights and DJ events.
The New Alex Theatre
12 minutes' walk
A historic theatre showcasing various performances, including plays and musicals, appealing to a diverse audience of all ages.
Local transport and travel tips
  • City Centre
    Birmingham 11 min  ·  900 m
  • Airports
    Birmingham (BHX) 23 min  ·  15.3 km
    East Midlands (EMA) 101 min  ·  67 km
  • Train
    Birmingham New Street 4 min  ·  300 m
    Birmingham Moor Street Railway Station 8 min  ·  600 m
  • Bus
    Bus stop 9 min  ·  700 m
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 17.95 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Polish, Turkish, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
14
Number of rooms:
367
Former name
Holiday Inn City Centre

Reviews and Ratings

Feedback about Holiday Inn Birmingham City By Ihg from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests appreciate the hotel's excellent location, finding it conveniently close to the train station and ideal for trips to the Hippodrome theatre and Chinatown. Many highlight the spacious rooms, some featuring useful amenities like a fridge, and appreciate the comfortable beds. While some guests have mentioned occasional issues with lift service, the good value for money is a recurring positive point.
Show moreShow less
Review score
Based on 2157 verified reviews
7.9 /10
Very good
78 %
Recommend
Location
9.1/10
Staff
8.8/10
Breakfast
8.1/10
Value for money
8.1/10
Pros
Clean room
Comfortable beds
Good breakfast
Helpful staff
Spacious room
Cons
Faulty windows
Guest reviews
based on 2157 reviews
7.9/10
based on 2031 reviews
3.5/5
based on 4220 reviews
8.2/10
James from United Kingdom
Business traveller
Standard King Room
3 nights in November 2025
|
Reviewed: January 18, 2026
9.0/10

Clean and Convenient Stay

central location modern decor amazing staff
I appreciated the hotel's central location near transport options. The room was modern. The staff were friendly. Breakfast was a pleasant experience and I even went back for seconds.
I found that the corridor looked a bit tired. I contacted the hotel to request a room with a shower and I was told that the room I picked comes with a shower but on arrival, it had a bath.
Rooms
9/10
The room was spacious. It had a king sized bed. A fridge was also included. The large windows offered city views.
Service
10/10
Check-in was quick and easy. Staff was very helpful with directions. I appreciated the prompt attention from the staff to any requests. The hotel offered excellent service.
Location
9/10
The hotel is near the train station. It is convenient for accessing shows. The location made it easy to explore the city center. Several restaurants are within walking distance.
Facilities
8/10
The hotel featured good elevators for accessing all floors. The breakfast area was clean. Several coffee machines were available. The hotel had Christmas decorations in the lobby.
0 Helpful
|
Show less
grace from united kingdom
standard king room
3 nights in November 2025
|
Reviewed: December 11, 2025
9/10

a amazing stay..

excellent service delicious schnitzel useful connections
the customer service was really good from check-in to check-out. shesh, patrycja, and maddy from the bar and restaurant were amazing. the chicken schnitzel and chicken lollipops tasted out of this world!!! usb connections at the switched socket outlets also stood out as a very useful feature.
the air conditioner didn't work, and the room was quite warm.
Dining
9/10
the restaurant offers a variety of options, including gluten-free and vegetarian dishes. the breakfast buffet features both hot and cold items, with pastries and fresh fruit available. staff are attentive, quickly refilling drinks and clearing tables.
0 Helpful
|
Show more
Rosie from United Kingdom
Couple
Standard King Room
3 nights in November 2025
|
Reviewed: November 27, 2025
9/10
helpful staff perfect location
The location was perfect, very close to the train station. I also found the staff to be cute and helpful (especially Corinna!).
The bathroom had a slight musty smell, a small disappointment.
0 Helpful
Jackson from United States
Single
Standard King Room
3 nights in August 2025
|
Reviewed: November 17, 2025
5/10
train station good location ice machine constant noise
The location near the train station was fine it made getting around simple enough.
I was promised a quiet room but instead I got a room next to the ice machine the noise was relentless all night long it sounded like a washing machine was constantly running. I tried to call reception but nobody picked up the phone so my sleep was ruined. I probably should have just slept in the train station.
0 Helpful
Charlie from United Kingdom
Business traveller
standard king room
3 nights in October 2025
|
Reviewed: November 15, 2025
9/10

excellent stay near everything

quick check-in socket outlets good choice dietary needs
The staff checked me in quickly. I appreciated their kindness. the room had usb ports on the switched socket outlets, helpful for charging my devices. It was a standard king room. breakfast included a good choice of food, even with dietary needs.
The shower pressure wasn't as strong as i prefer. But it was manageable.
Facilities
9/10
the hotel features a fitness center with three treadmills and two stationary bikes, allowing guests to maintain their workout routines. a restaurant offers both buffet and à la carte options. there's also a bar serving a variety of drinks.
0 Helpful
|
Show more
Charles from United Kingdom
Business traveller
Standard King Room
3 nights in August 2025
|
Reviewed: October 30, 2025
7/10
lovely food breakfast selection friendly staff air con portable heater faulty windows
i appreciate the complimentary breakfast. it was a huge selection with lovely food. the staff were very friendly too. najma on our check out WAS very efficient.
the air con system didn't work. there WAS a small portable heater. the windows didn't close properly in the room. i felt inconvenienced.
0 Helpful
Logan from United Kingdom
Single
Standard King Room
3 nights in August 2025
|
Reviewed: September 16, 2025
8.7/10

Great Hotel Experience

friendly staff convenient location
The staff was friendly. especially the reception. The location was very convenient. It was next to the train station and near several attractions. I also appreciated that the hotel held my luggage after checkout. This allowed me to explore the city more before my train.
Service
9/10
The reception staff was really helpfull. They provided quick assistance upon my arrival and . The staff was also efficient in storing luggage after check-out, so I could continue to explore the city.
Facilities
8/10
The hotel location was very good, adjacent to the train station. This made travel very easy. There was also a locked room for luggage storage. This was convinient for exploring after check out.
Rooms
9/10
The room was clean. I also found the towels were very soft. The room had good general upkeep. The location next to several city attractions was practical and accesible.
0 Helpful
|
Show more
FAQs
About Holiday Inn Birmingham City By Ihg
How far is Holiday Inn Birmingham City By Ihg from Birmingham Airport?
The hotel is located 11 km from Birmingham Airport.
What are the check-in and check-out times at Holiday Inn Birmingham City By Ihg?
Check-in is from 15:00 and check-out is by 11:00.
What are the breakfast options at Holiday Inn Birmingham City By Ihg?
Breakfast is available for an additional charge of 17 GBP.
Which restaurants are located near Holiday Inn Birmingham City By Ihg?
Nearby restaurants include Snobs Bar & Grill, Rod Roj Fish and Chips, Tsukiji Japanese Restaurant, and Tapas Revolution Birmingham, all within 0.5 km.
What amenities are included in the rooms at Holiday Inn Birmingham City By Ihg?
Rooms include free Wi-Fi, a flat-screen TV, air conditioning, and an electric kettle.
What facilities does Holiday Inn Birmingham City By Ihg offer for business travelers?
The hotel features a business center with meeting facilities and 24-hour room service.
How close is Holiday Inn Birmingham City By Ihg to the Bullring shopping center?
The hotel is located just 0.5 km from Bullring shopping center.
Is there an on-site restaurant at Holiday Inn Birmingham City By Ihg?
The hotel features The Lobby on Hill Street, which offers a variety of food and drink options.
What leisure amenities does Holiday Inn Birmingham City By Ihg provide?
The hotel offers a lounge area and opportunities for social gatherings at the bar.
Is Holiday Inn Birmingham City By Ihg suitable for families?
Families can benefit from a children's menu and the policy that allows children under 12 to eat for free from the main menu.

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