Loved by Holiday Inn Birmingham City By Ihg guests
Attentive staff
Great location
Comfortable bed
Delicious breakfast
Modern rooms
"The premium room was very clean and had the biggest bed I had ever seen."
Michelle from United Kingdom
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"The shower in the room was excellent and we had a good night's sleep due to the quality of the pillows."
Nathan from United Kingdom
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"The Breakfast staff were so attentive and obliging."
tab2006gal from United Kingdom
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“A modern spot near Birmingham New Street Rail Station, this hotel impresses with its free Wi-Fi and proximity to shops and dining. The exceptional breakfast buffet is a highlight, and the location makes accessing cultural venues like the Royal Ballet effortless. While some rooms have presented issues, the staff are attentive and the hotel's sustainability efforts are a plus.”
James DavidEditor-in-Chief at Dogfriendly-hotels
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Standard Room
2 persons
20 m²
1 Double bed
Shower
room details
Standard Double Room Disability Access
2 persons
12 m²
1 Double bed
Shower
room details
Standard King Room
2 persons
20 m²
1 King-size bed
Shower
room details
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Rates & availability calendar
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Great
8.3/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
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Dining Onsite
Embrace the culinary delights at Holiday Inn Birmingham City By IHG, where dining is an exploration of local flavors and cozy ambiance. From sipping expertly crafted coffees to indulging in regional dishes, guests will find a warm setting that invites both relaxation and enjoyment.
The Lobby on Hill Street
Casual dining with a focus on comfort food and local flavors
Ambiance
A cozy and inviting environment perfect for relaxing or working, with a modern design and vibrant atmosphere
Key Offerings
Enjoy a rich cup of Starbucks coffee while unplugging or unwinding; savor delicious bites from the main menu, including regional specialties
Reservation
no
Open for breakfast and dinner
Location
Smallbrook Queensway, Birmingham, B5 4EW,
Explore Birmingham
Explore Birmingham
Top Attractions
Activities
Dining
Entertainment
Birmingham Back to Backs
3 minutes' walk
A unique historical site showcasing preserved back-to-back houses, offering guided tours that highlight the city's industrial past.
Library of Birmingham
12 minutes' walk
An architectural gem housing extensive collections, galleries, and a stunning garden terrace offering city views.
Thinktank Birmingham Science Museum
16 minutes' walk
An interactive science museum featuring engaging exhibits, from steam engines to robotics, great for families and learning.
Gas Hall Exhibition Gallery
10 minutes' walk
A cultural venue hosting changing art exhibitions and events, perfect for art enthusiasts and those seeking intellectual enrichment.
Ackers Adventure
6 minutes' drive
An adventure center offering skiing, snowboarding, and a climbing wall, ideal for thrill-seekers looking for excitement.
Birmingham Botanical Gardens
30 minutes' walk
Beautiful gardens with exotic plants, perfect for peaceful strolls and picnics, promoting relaxation in a tranquil setting.
Maharaja
1 minute' walk
A vibrant Indian restaurant serving authentic dishes, known for its flavorful curries and lively atmosphere. Reservations recommended.
Turtle Bay
4 minutes' walk
A Caribbean restaurant offering a casual vibe with tropical cocktails and jerk chicken, suitable for casual dining or large groups.
Snobs Bar & Grill
1 minute' walk
A popular nightlife spot known for its eclectic music and vibrant atmosphere, featuring weekly themed nights and DJ events.
The New Alex Theatre
12 minutes' walk
A historic theatre showcasing various performances, including plays and musicals, appealing to a diverse audience of all ages.
Local transport and travel tips
City Centre
Birmingham 11 min · 900 m
Airports
Birmingham (BHX) 23 min · 15.3 km
East Midlands (EMA) 101 min · 67 km
Train
Birmingham New Street 4 min · 300 m
Birmingham Moor Street Railway Station 8 min · 600 m
Bus
Bus stop 9 min · 700 m
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP17.95 per person per day.
Feedback about Holiday Inn Birmingham City By Ihg from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests appreciate the hotel's excellent location, finding it conveniently close to the train station and ideal for trips to the Hippodrome theatre and Chinatown. Many highlight the spacious rooms, some featuring useful amenities like a fridge, and appreciate the comfortable beds. While some guests have mentioned occasional issues with lift service, the good value for money is a recurring positive point.
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Review score
Based on 2150 verified reviews
7.9 /10
Very good
78 %
Recommend
Location
9.1/10
Staff
8.8/10
Breakfast
8.1/10
Value for money
8.1/10
Pros
Clean room
Comfortable beds
Good breakfast
Helpful staff
Spacious room
Cons
Faulty windows
Guest reviews
based on 2150 reviews
7.9/10
based on 2031 reviews
3.5/5
based on 4303 reviews
8.1/10
James from United Kingdom
Business traveller
Standard King Room
3 nights in November 2025
|
Reviewed: January 18, 2026
9.0/10
Clean and Convenient Stay
central location modern decor amazing staff
I appreciated the hotel's central location near transport options. The room was modern. The staff were friendly. Breakfast was a pleasant experience and I even went back for seconds.
I found that the corridor looked a bit tired. I contacted the hotel to request a room with a shower and I was told that the room I picked comes with a shower but on arrival, it had a bath.
Rooms
9/10
The room was spacious. It had a king sized bed. A fridge was also included. The large windows offered city views.
Service
10/10
Check-in was quick and easy. Staff was very helpful with directions. I appreciated the prompt attention from the staff to any requests. The hotel offered excellent service.
Location
9/10
The hotel is near the train station. It is convenient for accessing shows. The location made it easy to explore the city center. Several restaurants are within walking distance.
Facilities
8/10
The hotel featured good elevators for accessing all floors. The breakfast area was clean. Several coffee machines were available. The hotel had Christmas decorations in the lobby.
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grace from united kingdom
standard king room
3 nights in November 2025
|
Reviewed: December 11, 2025
9/10
a amazing stay..
excellent service delicious schnitzel useful connections
the customer service was really good from check-in to check-out. shesh, patrycja, and maddy from the bar and restaurant were amazing. the chicken schnitzel and chicken lollipops tasted out of this world!!! usb connections at the switched socket outlets also stood out as a very useful feature.
the air conditioner didn't work, and the room was quite warm.
Dining
9/10
the restaurant offers a variety of options, including gluten-free and vegetarian dishes. the breakfast buffet features both hot and cold items, with pastries and fresh fruit available. staff are attentive, quickly refilling drinks and clearing tables.
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Rosie from United Kingdom
Couple
Standard King Room
3 nights in November 2025
|
Reviewed: November 27, 2025
9/10
helpful staff perfect location
The location was perfect, very close to the train station. I also found the staff to be cute and helpful (especially Corinna!).
The bathroom had a slight musty smell, a small disappointment.
0 Helpful
Jackson from United States
Single
Standard King Room
3 nights in August 2025
|
Reviewed: November 17, 2025
5/10
train station good location ice machine constant noise
The location near the train station was fine it made getting around simple enough.
I was promised a quiet room but instead I got a room next to the ice machine the noise was relentless all night long it sounded like a washing machine was constantly running. I tried to call reception but nobody picked up the phone so my sleep was ruined. I probably should have just slept in the train station.
0 Helpful
Charlie from United Kingdom
Business traveller
standard king room
3 nights in October 2025
|
Reviewed: November 15, 2025
9/10
excellent stay near everything
quick check-in socket outlets good choice dietary needs
The staff checked me in quickly. I appreciated their kindness. the room had usb ports on the switched socket outlets, helpful for charging my devices. It was a standard king room. breakfast included a good choice of food, even with dietary needs.
The shower pressure wasn't as strong as i prefer. But it was manageable.
Facilities
9/10
the hotel features a fitness center with three treadmills and two stationary bikes, allowing guests to maintain their workout routines. a restaurant offers both buffet and à la carte options. there's also a bar serving a variety of drinks.
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Charles from United Kingdom
Business traveller
Standard King Room
3 nights in August 2025
|
Reviewed: October 30, 2025
7/10
lovely food breakfast selection friendly staff air con portable heater faulty windows
i appreciate the complimentary breakfast. it was a huge selection with lovely food. the staff were very friendly too. najma on our check out WAS very efficient.
the air con system didn't work. there WAS a small portable heater. the windows didn't close properly in the room. i felt inconvenienced.
0 Helpful
Logan from United Kingdom
Single
Standard King Room
3 nights in August 2025
|
Reviewed: September 16, 2025
8.7/10
Great Hotel Experience
friendly staff convenient location
The staff was friendly. especially the reception. The location was very convenient. It was next to the train station and near several attractions. I also appreciated that the hotel held my luggage after checkout. This allowed me to explore the city more before my train.
Service
9/10
The reception staff was really helpfull. They provided quick assistance upon my arrival and . The staff was also efficient in storing luggage after check-out, so I could continue to explore the city.
Facilities
8/10
The hotel location was very good, adjacent to the train station. This made travel very easy. There was also a locked room for luggage storage. This was convinient for exploring after check out.
Rooms
9/10
The room was clean. I also found the towels were very soft. The room had good general upkeep. The location next to several city attractions was practical and accesible.
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FAQs
About Holiday Inn Birmingham City By Ihg
Which landmarks are closest to the Holiday Inn Birmingham City By Ihg?
Guests of the Holiday Inn Birmingham City By Ihg can visit the independent Electric Cinema (about 5 minutes' walk from the accommodation), or Bullring & Grand Central Mall placed 7 minutes' walk away.
What is the nearest airport to Holiday Inn Birmingham City By Ihg?
Birmingham airport lies within 20 km of Holiday Inn Birmingham City By Ihg and is reachable with a 33-minute drive.
Does the inn have a car parking on site?
Yes, at the inn there are parking spaces provided on site.
At what time can I check-in at the 4-star Holiday Inn Birmingham City By Ihg?
At the 4-star Holiday Inn Birmingham City By Ihg, you can check in from 15:00 till 23:59.
At what time can I check-out at the hotel?
You can check out of the hotel from 11:00 till 11:00.
What payment methods are available in the Holiday Inn Birmingham City By Ihg?
At the Holiday Inn Birmingham City By Ihg, you can pay using American Express and Visa.
What room types does the 4-star Holiday Inn Birmingham City By Ihg comprise?
The 4-star Holiday Inn Birmingham City By Ihg provides such room types as Standard Double Room, Premium Double Room, and Standard Queen Room.
Does the inn offer special amenities for people with disabilities?
Yes, the inn provides rooms with accessible facilities, accessible bathrooms, and wheelchair access to improve the experience for the guests with special needs.
Does the 4-star Holiday Inn Birmingham City By Ihg staff speak foreign languages?
Yes, the staff of the 4-star Holiday Inn Birmingham City By Ihg can help you in Panjabi / Punjabi, Portuguese, English, Spanish, and Italian.
Which facilities does the 4-star Holiday Inn Birmingham City By Ihg provide?
Top locations of the 4-star Holiday Inn Birmingham City By Ihg include luggage storage and a lobby area, whereas guests' safety will be ensured with a safety deposit box.
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